Version 1.0 - Last Updated: 17 Apr 2023

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Suspending a WGLG FE Learning Agreement


 

You should suspend the WGLG FE Learning Agreement if the student is away from your Learning Centre for an extended period. 

If you know the absence is permanent, you must withdraw them. However, you should also use the suspend option when you’re not sure about the reasons or whether the absence is permanent.

  1. Sign into the Learning Centre Portal and select Customer Search.

  2. Run a search to bring up the student’s record.

  3. Open the Maintain Course Details tab.

  4. Select Suspend and enter the effective date.

  5. Select Save. This opens a popup where you can confirm the change.

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