Appeals

Students have the right of appeal about:

• WGLG FE entitlement
• their attendance payments

If students have any questions about the amount of their WGLG FE entitlement, they should contact Student Finance Wales.

If students have any questions about WGLG FE scheme rules, they should email the Welsh Government at studentfinancedivision@gov.wales or isadrancyllidmyfyrwyr@llyw.cymru.

It is up to your Learning Centre to decide whether a student is entitled to WGLG FE payments or not. Appeals about these decisions should therefore come to you first. We expect you to have your own established appeal process which is published and available to your students.

Some students, for example young and young adult carers or students with disabilities, may have special circumstances. These may unavoidably affect their attendance. You should consider all circumstances when you decide if an absence is authorised or unauthorised.