Published: 28/11/2025 · Last Updated: 28/11/2025
Bulletin for November 2025
EMA/WGLG applications for academic year 2025/26
We'll backdate EMA payments to the start of the course if we receive the application within 13 weeks of the course start date. For WGLG FE, new learners must apply within 9 months of starting their course. Returning learners must also sign their agreement within 9 months of starting their course.
The EMA online service is available in English and Welsh for learners to apply here.
Learning Centre Portal opening early
We're opening the LC Portal early for entries for the week ending 19 December. This means you can submit attendances from 18 December. The allocations will then be in place before you break for the winter holidays.
- all weeks your Learning Centre will close for holidays
- all weeks your Learning Centre is only open for one day
WGLG attendance confirmations and withdrawals
As we approach the last month of term one, please confirm attendance for all eligible WGLG students for the term by 19 December.
If a student withdraws from their course mid-year, make sure to update their Learning Agreement status to withdrawn on the portal. You must do this within 30 working days of the withdrawal date as per the service standards.
EMA and WGLG FE support desk
Our support desk team is available to answer any day to day operational questions you have. This includes queries about individual learners, application processing, payments and the Learning Centre Portal.
As we approach our peak processing period, it is important you use all available resources. You should only escalate these types of queries to the Account Management team in exceptional circumstances.
You can reach our support desk on 0300 200 4050 (option 5 for WGLG, option 6 for EMA) or by emailing emainfo@slc.co.uk.