Bulletin for December 2025

The Learning Centre Portal is open early for attendance confirmations for the week ending Friday 19 December. You can submit your confirmations from Thursday 18 December. This allows confirmations to be in place before the holiday period starts.

Please confirm all attendances before 2pm on Tuesday 23 December rather than the usual Wednesday 5pm cut-off. If you submit attendance confirmations on time, we'll pay EMA payments for the weeks ending 12 and 19 December on Monday 29 December. Students will then have their payments in time for the new year.

You must return a weekly attendance confirmation for every student, whether they’re in attendance or not. Make sure to update your portal information before you leave for the winter break. Please also submit attendance confirmations for any earlier, unconfirmed weeks. You can do this by checking if there's an 'unconfirmed weeks' box in the attendance worklist of your portal.

As we approach the last month of term 1, please make sure that you've confirmed all eligible WGLG students' attendances for this term by 19 December.

If a student withdraws from their course mid-year please ensure their learning agreement status is up to date. This means changing their status to Withdrawn on the portal within 30 working days of the withdrawal date as per the service standards.

You can confirm term 2 attendance confirmations on your return in January 2026.

Our support desk team is available from 9am to 5pm Monday to Friday to answer any day to day operational questions about individual students, application processing, payments and system issues.

You can contact the support desk on 0300 200 4050 (option 6 for EMA queries, option 5 for WGLG FE) or email emainfo@slc.co.uk.