How to create a new user account

1. Go to the Maintenance area of the Learning Centre Portal and open the Users tab.
   
   
2. Select Create new. 
   
   
3. Enter the new user’s details: First name, Surname, Email and Telephone number.
   
   
4. Select the appropriate checkbox to allocate a user access role. This is usually Administrator.
   
   
5. Select Continue. This will open a confirmation screen where you can review the details.
   
   
6. If all the details are correct, select Submit to finish creating the user.

The system will then email the new user their username and a temporary password. The user will appear on the list of users at your Learning Centre.

You can also choose to copy the new user’s details to the Profiles tab. This will add the new user to our mailing list so they can start receiving emails from your EMA Account Manager.

How to expire an old user account

You should expire any old accounts as soon as the user no longer needs access to the portal.

1. Go to the Maintenance area of the Learning Centre Portal and open the Users tab.
   
   
2. Find the account you need to expire and select Edit.
   
   
3. Select Expire account.