EMA bulletin – October 2022

Last Updated: 28 Oct 2022

EMA Learning Agreement Part 2

Learners must sign their EMA Learning Agreement Part 2 to be eligible for a bonus payment. Please remind your learners that they must do this before 2 December 2022. Learners who do not sign by this date will not be eligible for the January bonus.

Adherence to Service Standards

Please check your learners’ information is correct before submitting your weekly attendance confirmations. We require you to return a weekly attendance confirmation for each leaner. Please mark learners as either ‘in attendance’ or ‘not in attendance’.

Accurate and timely attendance confirmations allow us to proceed with payments of EMA in line with learners’ expectations and we recognise EMA plays a part in supporting a leaner's financial needs.

You must make your weekly attendance confirmations on the Learning Centre Portal. This must be complete before 5pm on Wednesday for the previous week.

We monitor your returns to ensure compliance with the Service Standards. Please make sure you submit confirmations of non-attendance and notifications of any removals in plenty of time.

Performance report

You should check your attendance confirmations performance report regularly. This report lets you track your performance in real time. You can also check your average days to sign a learning agreement too. There is more information on how to use the report in the Learning Centre Portal guidance.

Half term

Please make sure you've entered your holidays by Friday 28 October, before the half term starts. This allows us to confirm that week as a holiday week on your behalf. There is more information about entering holidays in the guidance notes.