EMA Service Review Forums 2023 - Registration is open, book your place now

Registration is now open for our service review forums. This is an opportunity for learning centres to participate in small groups to discuss the administrative requirements of the Welsh Government Learning Grant (WGLG). This year, we'll run a mixed schedule of virtual and face to face events.

During the session we'll give you an update on academic year 2022/23 application statistics and review opportunities for best practice in line with our service standards. You'll also have an opportunity to share feedback on all areas of the learning centre and SLC partnership and to gain and share sector insight.

Who should attend?

The forums will benefit the staff and managers at learning centres who administer WGLG. It will also benefit those working with SLC systems or in student-facing roles. The forums offer a training and information sharing opportunity, contributing to your personal development. You'll also have an opportunity to speak to FE Account Managers and share best practice with other providers.

In order for as many learning centres as possible to attend, the limit on attendance is 2 delegates per learning centre.

Dates and locations

There are face-to-face and virtual sessions. Spaces are limited so please register as soon as possible to secure your place.

Face-to-face events are all morning sessions from 9.30am to 12pm. We'll provide tea and coffee.

• 19 April 2023 The Halliwell Conference Centre, Trinity Saint David, Carmarthen SA31 3EP
• 20 April 2023 Gower College Swansea Tycoch Rd, Sketty, Swansea SA2 9EB
• 21 April 2023 Clayton Hotel St Mary St, Cardiff CF10 1GD
• 02 May 2023 Welsh Government office, Sarn Mynach, Llandudno Junction LL31 9RZ
• 05 May 2023 Glyndwr University, Mold Rd, Wrexham LL11 2AW

Virtual events will be done via Microsoft Teams.

• 02 May 2023 virtual afternoon 1pm to 3pm
• 03 May 2023 virtual morning 9.30am to 11.30am
• 04 May 2023 virtual morning 9.30am to 11.30am
• 04 May 2023 virtual afternoon 1pm to 3pm

Agenda

• welcome and housekeeping
• introductions
• 2022/23 insight and updates
• service standards – expectations and compliance
• performance update
• questions and answers

Cost

There's no charge for attending a service review forum.

How to register

We'll confirm places on a first come, first served basis.

You can book a place at a forum on our registration website.

Existing delegate account holders should log into their account and add the ticket through the My Tickets page.