Withdrawing a WGLG FE Learning Agreement

If a student decides to withdraw from your Learning Centre permanently, you must update the Learning Centre Portal to show this.

You should use the withdrawal option if the student transfers to another Learning Centre. In this case, the student must also contact Student Finance Wales to have the transfer processed for them.

You should also use the withdrawal option it if a student dies. In this case, you should always contact our Partners Support Desk so we can stop any further correspondence to the student.

Once a student has been withdrawn, you can still view their details on the Learning Centre Portal if you need to.

To meet the Service Standards, you must submit 100% of withdrawals within 30 working days.