Version 1.0 - Last Updated: 17 Apr 2023
Record keeping and appeals
Targeted bulk erasure of data
As part of our work to comply with the Data Protection Act 2018, we'll delete some information from our systems that we no longer have a reason to keep.
This includes deleting applications and customer information where:
- no payment has ever been made
- agreed retention triggers and periods have passed
There are some exceptions where we will be keeping the data for longer, such as cases of fraud.
The normal retention triggers are:
- WGLG FE applications that have not been approved – the end of the current academic year (31 August)
- WGLG FE applications that have been approved – the end of the following academic year (31 August) if no payment has been made
The retention period after the trigger is 6 months for all applications.