Version 1.0 - Last Updated: 17 Apr 2023
Record keeping and appeals
Audit advice
Our audit team has identified some common errors made each year in the administration of the EMA scheme. This is a summary of their recommendations.
Inconsistent or missing attendance records
It is vital for the effective administration of EMA that your attendance data is coded and entered accurately for each student every week. This includes notifications of absence as well as attendance.
You should only mark a student as in attendance for the week if you have full attendance or properly approved absences for them. Any absences are unauthorised unless proven otherwise. It is the student's responsibility to provide a reason why their absence should be authorised.
Out of date or incorrectly completed EMA Learning Agreements
You should always use the most recent version of the EMA Learning Agreement template.
The EMA Learning Agreement must show that the student understands the attendance you expect from them in return for their EMA.
EMA authorised absence policy unclear or insufficient
You should have an authorised absence policy for EMA that is clear and reasonable.
It should be in line with both the guidance provided here and your general attendance and absence policy. The same rules should apply uniformly to all students, whether they receive EMA or not.
However, as EMA helps with the costs incurred while attending an educational course, absence due to long term sickness should not be authorised.
Holiday weeks overpaid
Most students receiving EMA are not due payments over Christmas, half term and summer holidays and you should be alert to this. In previous years, most overpayments were a result of students being paid in error while on holiday.