Telling students about attendance decisions

If a student has not fulfilled the attendance criteria, they will not receive an EMA payment for that week. You must ensure they understand the reasons for that.

If a student has provided a mobile number, they’ll get a text message every 2 weeks to confirm if they’ve been marked in attendance for EMA purposes and whether they’ll receive a payment.

If students contact us with any questions about their attendance, we'll tell them to come to you instead. This is because it is at your discretion to decide whether students are in attendance and to authorise payments.

If an administrative problem causes a delay in submitting attendance data, you must ensure that your EMA students know about potential payment delays. You should also contact our Partners Support Desk to let us know.