Version 1.0 - Last Updated: 19 May 2023

Customer search

View Application Details tab


The View Application Details tab lets you find students who have submitted an EMA application. You can also see the status of their application here.

  1. To find a student, first select the relevant year from the Academic Year dropdown.

  2. Next, enter the student’s customer reference number or their first and last name and date of birth.

  3. Select Search and the system will bring up the relevant student’s record.

The View Application Details tab will show you the student’s application status, including if they are an auto rollover student. The Auto rollover indicator is active when an eligible student has been automatically rolled over into the new academic year. Typically, this will apply to second or third year students.

If you need to, you can add notes to a student’s account on this tab. You can also remove an individual student here. However, you should only remove students who have not yet signed their EMA Learning Agreement.


Search criteria

Customer reference number
This field appears on every tab and brings up only one search result.

Surname and forenames
If you have more than one student with the same name, your search may bring up multiple results.

Academic year (AY)
You can view applications from a previous academic year, but you cannot submit confirmations for them.

Date of birth
You can search on a student’s date of birth alongside their surname and forename. Enter the date in DD/MM/YYYY format.